About Us > Keep Family



Web Purchases: Return within 14 days of order ship date. Goods must be in unworn, perfect condition. Sale items can be returned for store credit only. Store credit is valid for 1 year from date of issue.

Please ship back via insured, certified US mail or UPS.

Send returns to:
KEEP COMPANY
1757 HILLHURST AVE.
LOS ANGELES, CALIFORNIA
90027

We do our best to process your returns as quickly as possible. In some instances it takes longer than others, but in most cases you should see your refund by your next billing cycle. Shipping refund not included.

If you are returning an item for an exchange, you will incur an additional shipping charge. Please include your credit card information on the returns and exchanges form included in your original shipment.

Store Purchases: All store purchases are exchange only. Store Credit is valid for 1 year from date of issue. We’re sorry, but we don’t accept returns.